Last Update: June 18, 2020.
Bivens Arm Software Services, Inc. is committed to protecting and respecting your privacy. This privacy notice discloses the privacy practices for www.flownotices.com and the FlowNotices Apps. It describes what personally identifiable information is collected from you through the website, how it is used and with whom it may be shared. It also informs you of the security procedures in place to protect your information, and what choices are available to you regarding the use of your data.
In order to use our services, a user must first complete the registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. We also collect other information that you voluntarily give us via email or other direct contact from you, or information that is publicly available. Our CRM tracks customer interactions through email, telephone, text, and other channels, including reads and click-through rates in order to enhance customer experience throughout our sales and support processes.
In addition to the information we request from you during registration, we may also request billing contact information and financial information. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
So that we may provide the best possible user experience, when code on our site or inside one of our apps crashes, a bug report is created and sent to our bug reporting service. This bug report is anonymized as much as possible but may still contain personal information. A cookie may be used in order to provide this information.
We use Clicky log and analyze the traffic to our web site. A "Unique ID" tracking cookie is used for the legitimate purpose of identifying unique visitors, but otherwise no "personal data" is logged. You may review Clicky's privacy policy at http://clicky.com/terms/privacy.
Our servers may log requests. This allows us to optimize servers and databases, to protect against un-authorized access, or for other site-adminstration purposes. It helps us provide a more reliable service and a better experience.
In order to provide notifications, and in order to collect any of the data listed above, it may be necessary to identify your device and transmit that information to our servers and third party providers.
Bivens Arm Software Services, Inc. ("BASS") is the sole owner of the information collected on this site. We may use your personal information to:
We work with third party service providers who provide website, application development, hosting, maintenance, and other services for us. These third parties may have access to, or process Personal Data or Client Data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information.
We use:
Their privacy statements and Data Processing Agreements are available on their respective web sites.
We will not disclose any personal information to any third party (excluding our contractors to whom we may provide such information for the limited purpose of providing services to us and who are obligated to keep the information confidential), unless (1) you have authorized us to do so; (2) we are legally required to do so, for example, in response to a subpoena, court order or other legal process and/or, (3) it is necessary to protect our property rights related to this website. We also may share aggregate, non-personal information about website usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users.
Flownotices and our third party data processors use cookies and similar technology on this site for the purposes described in this Privacy Statement. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
Flownotices uses Digital Ocean for cloud hosting of our server and database assets. Their security details, privacy policy, and data processing agreement can be found here.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (877) 415-6835 or by email at info@flownotices.com.